www.apothecary.co.nz  holds your personal privacy in the highest regard. Below you will find a detailed explanation of what types of information we will require, exactly how it will be used and detailed information on how your privacy is protected.

How your information will be used
When you order, we will need to collect your name, mailing & shipping address, payment method, as well as your e-mail address and telephone contact details. This information is used to process payment and shipping of your order as fast as possible, as well as to keep you up to speed with the progress of your purchase.

How are my details protected?
www.apothecary.co.nz  is protected by a strong industry standard 128bit Secure Socket Layer (SSL), ensuring any information sent submitted is safe at all times. The presence of this layer is shown near the bottom right corner of the browser window, in the form of a closed padlock.

Are my credit card details safe?
Your payment details and credit card number are processed online, and in real-time. Transactions are sent through a secure server which means that we at www.apothecary.co.nz or anyone else are unable to access ANY of your credit card details. Again 128bit encryption is used, which is currently the most secure encryption available. Under current New Zealand law your information is protected as it is being held or transacted by any bank. So sit back and relax, safe in the knowledge that your credit card details are secure while you purchase products from www.apothecary.co.nz.

If I feel unsure can I order another way?
We accept Visa, MasterCard and American Express credit cards. There is no surcharge for credit card transactions. If however you prefer not to give your credit card details online you can make a credit card order by calling us at +64 21778679 or by faxing your order details at +64212182069

Does www.apothecary.co.nz share any personal information with 3rd parties?
No.www.apothecary.co.nz  refuses to sell or distribute, the details you provided as our customer. Since we refrain from sharing personal details with any one else you will not receive any unsolicited emails in your mailbox. We do publish newsletters and notify our customers of specials being offered and these will be e-mailed to you. If you do not want to be notified of any specials please contact us and we will erase you from our records. You may also contact us to request any personally identifiable information that www.apothecary.co.nz  has collected about you through its websites or interactive advertisements. www.apothecary.co.nz will use reasonable efforts to supply you with this information and correct any factual inaccuracies in this information.

What are cookies and how do they work?
"Cookies" are small pieces of information that are stored by your browser on your hard drive. Most browsers are by default setup to accept "Cookies" and these allow us to provide you with additional shopping features such as 'details of my last order'. None of our "Cookies" contain any personal identifying information. All that they contain is a session ID which allows us to keep track of what you are adding to your cart. If your browser is set up not to accept "Cookies" you may experience trouble when ordering online.

What are your obligations?
When you use www.apothecary.co.nz  you give permission for the collection of the information stated above. NB: this excludes your credit card number. The information collected is only used to enable us to ship your purchases with efficiency. This policy is subject to change, but be assured that any changes made will be mentioned on this page.